Returns Policy

All of our products are covered by our 100% money-back guarantee for a full one year from date of purchase. If you are unsatisfied with any product for any reason, a full refund of the purchase price is available. Please note that refunds cover standard shipping only and do not apply to expedited and overnight shipping options. Returns are limited to two items of the same type per customer.

Though standard shipping fees are refundable, return shipping fees, if required, are not reimbursed by Vet Organics. Receipt of returned items by Vet Organics may be required prior to issuing a refund.

To request a refund, simply email with your order number and date of purchase and we will confirm your request by email. If return of product is required, please ship to:

Product Returns
Vet Organics
8185 Via Ancho Rd.
PO Box 880655
Boca Raton, FL 33488

What Customers Are Saying


EcoEars by Vet Organics fixed our girl's ears in the first couple of days & she was a whole new, happy dog again. THANK YOU Vet Organics!!!*

Nikki Wiedmer


EcoEars is a great product! I used it in my Lacey's ears and we haven't had any problems since.

Bonnie Schweitzer


Thank you for the peace of mind that my dog is not in discomfort anymore, thank you for this product being organic and good for our dog's ears, and seriously thank you for giving us an...

Melissa Block Demant


I used this product for my Boston last summer. Worked awesome. In 2 days, I've seen a improvement. Within 4 days, the infection was gone. My pit bull started having an issue with his...

Tina Neupauer


This stuff really works--after spending money at the vet @ $25 a bottle, it's saving me a lot of money.

José Olivo

*Results may vary based on factors such as age, size and physical condition of your pet.