All of our products are covered by our 100% money-back guarantee for a full one year from date of purchase. If you are unsatisfied with any product for any reason, a full refund of the purchase price is available. Please note that refunds cover standard shipping only and do not apply to expedited and overnight shipping options. Returns are limited to two items of the same type per customer.Though standard shipping fees are refundable, return shipping fees, if required, are not reimbursed by Vet Organics. Receipt of returned items by Vet Organics may be required prior to issuing a refund.
To request a refund, simply email firstname.lastname@example.org with your order number and date of purchase and we will confirm your request by email. If return of product is required, please ship to:
8185 Via Ancho Rd.
PO Box 880655
Boca Raton, FL 33488
Once your return is received, your refund will be processed within 5-7 business days and refunded back to the original payment method, or in some cases we will issue you a company check. Vet Organics charges no restocking or processing fees for returns.